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Happy Holidays!

MDC Student Services offices will be open during the Winter Recess for in-person assistance on the following dates:

Thurs. Jan. 2, from 10 a.m. - 7 p.m. | Fri. Jan. 3, from 8 a.m. - 4:30 p.m. | Sat. Jan. 4, from 9 a.m. - 1 p.m.

Visit our Student Support Page for more information.

Canvas and Other Learning Resources | Resources for Faculty Teaching

How Online Learning Works

Girl using laptop

Make Sure your Computer is Ready

The necessary technology tools are an essential piece of being successful in online learning. Consider the following important points as you prepare to be equipped with the right skills and tools to enter into the online learning environment.

Comfort Level with Computers

  • Run and utilize basic applications, programs, and/or software on a computer (e.g. word processing programs, internet browsers, email).
  • Create, save and manage files on your computer.
  • Install required software on your computer.

Internet Access and Skills

  • Download the latest version of Mozilla Firefox – the required browser to access all course content.
  • Maintain a reliable and stable connection to the Internet to work on course assignments.
  • Know how to operate multimedia capabilities on your computer to use speakers, webcam, and adobe flash player.

Contact Us

For more information and assistance, please contact our Student Support Center or visit TDX MDC Online Student Support Services:

Phone:
305-237-3800
Schedule an Appointment:
Set up an appointment to meet with an MDC Online Student Support Team Member
Hours:
Monday - Thursday: 8:00 a.m. – 7:00 p.m. ET
Friday: 8:00 a.m. - 4:30 p.m. ET

Visit:

TDX MDC Online Student Support Services

Wolfson Campus
300 NE 2 Avenue, Suite 7148
Miami, FL 33132

Policies

Understand the College policies which impact your experience at MDC.

MDC Online Student Resources

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MDC Policies

Miami Dade College Distance Learning Complaint Procedures for Out of State Students

Miami Dade College desires to resolve student grievances, complaints and concerns in an expeditious, fair and amicable manner. Out of state students who are enrolled in a Miami Dade College online course who have a complaint about a course or experience should go to the Students' Rights & Responsibilities website and select the Student Complaints link to view the MDC Student Complaints Procedure (4032).

Distance education students, who have completed the internal institutional grievance process and the applicable state grievance process, may appeal non-instructional complaints to the FL-SARA PRDEC Council. For addition information on the complain process, please visit the FL-SARA Complaint Process.